How Outsourced HR Improves Employee Retention
1. HOW OUTSOURCING HR HELPS INCREASE RETENTION RATES
High staff turnover can severely impact business performance, but how can organisations increase their employee retention rates? When aiming to retain talent, adding outsourced HR support to your structure can make a significant difference. Outsourcing HR helps shape your business to meet employee needs, improve workplace culture and strengthen long-term business goals.
2. EMPLOYEE RETENTION IS A SIGN OF BUSINESS HEALTH
Recruiting staff requires considerable time from managers—reviewing applications, interviewing, onboarding and training new starters. Ideally, this process only happens once per role, and your team remains stable.
However, with many employees leaving their roles each year, businesses must repeat this costly cycle. According to CIPD research, the UK’s average employee turnover rate is around 35%. With more than 1 in 3 employees leaving annually—especially within SMEs, charities and public-sector organisations—leaders face a significant challenge.
3. HOW HR HELPS INCREASE RETENTION RATES
Human Resources plays a key role in every strong retention strategy. HR supports the entire employee lifecycle—performance management, absences, grievances, compliance, documentation and workplace culture.
When these areas are inconsistent or poorly managed, employees are less likely to stay. Here’s how outsourcing HR through Human Touch HR Solutions can improve retention:
4. Recruitment Efficiencies
Keeping someone in a role when they are not the right fit harms productivity. HR support improves recruitment through structured templates, consistent interview questions and clear selection criteria.
We provide competency-based interview templates and can coach hiring managers, making interviews more efficient and comfortable for all involved.
5.Improved Onboarding Experience
Onboarding sets the tone for an employee’s entire experience.
We ensure payroll, contracts, policies and training materials are prepared before a new starter’s first day—reducing managerial workload and improving efficiency.
A smooth onboarding process gives employees confidence in the organisation, improving engagement and retention from day one.
6.Bespoke Training & Development
Employees stay where they feel they grow. Training opportunities build confidence, improve performance and increase engagement.
We provide tailored training programmes—covering leadership, communication, conflict management, and role-specific skills.
For SMEs lacking time and internal resources, outsourced HR ensures training is delivered effectively, consistently and affordably.
We also offer coaching and mentoring for leaders to support professional development across the organisation.
7.Fair Compensation & Benefits
Employees often leave for better pay or improved working conditions.
Human Touch HR Solutions supports you with:
Salary benchmarking
Pay structure reviews
Guidance on competitive packages
Flexible benefit solutions
Flexible benefits—such as private healthcare, gym memberships, childcare support or cycle-to-work schemes—help employees feel valued and supported.
8.Conflict Resolution & Support
Poorly managed conflict is a leading cause of resignations.
We support grievance management, dispute resolution and rebuilding working relationships while ensuring fairness and confidentiality.
We can also review absence management strategies, policies and triggers to reduce conflict and improve consistency.
9.IS OUTSOURCED RETENTION SUPPORT A LONG-TERM STRATEGY?
Absolutely.
With a long-term HR partner, organisations build more stable, experienced and confident teams.
Higher retention strengthens client relationships, efficiency and workplace culture—creating sustainable growth.
10.HOW HUMAN TOUCH HR SOLUTIONS CAN HELP IMPROVE YOUR RETENTION
Outsourcing HR brings independent expertise, proven strategies and ongoing support to your organisation.
By partnering with Human Touch HR Solutions, you gain access to effective HR practices tailored to your business needs.
To discuss how Gill Etherington (MCIPD) can help you increase retention rates, speak directly with us today:
📞 +44 7733 373517
📩 gill@humantouchhrsolutions.co.uk
or contact us through our enquiry form.(click here )
